Frequently Asked Questions

Any questions? Read our wonderful FAQs.

Why can’t I add friends on the Account?

The vast majority of our accounts are created from game purchase until rank. This means that they are brand new steam accounts. We do not add the required $5.00 to the steam wallet to unlock all the features of the steam account. You will have to add $5.00 to the steam wallet to lift the standard steam limitation. This is a steam procedure that we have nothing to do with.

You can remove these limitations by the following methods :

  • Adding the equivalent of $5 USD or more to your Steam Wallet.
  • Purchasing game(s) that value $5 USD or more from Steam store.

Click here to know more!

How do I disable Family View PIN?

It rarely happens that customers receive an Account with Family PIN Enabled but if it is enabled.

Follow these simple steps to disable Family View Mode :

  1. Click on the Green Family View Button next to the username.
  2. Enter the provided Family PIN. Button will now turn red.
  3. Click on your Steam Username.
  4. Click on Account Details.
  5. Navigate to Family Settings and Click on Disable Family View.
  6. Confirm your action once.
  7. You’ve successfully disabled Family View Mode.

How do I buy an account?

Follow these simple steps to buy an account :

  1. Select the account(s) you want to purchase. You can purchase multiple products at the same time during checkout.
  2. Select your preferred payment method
  3. We deliver product instantly to your provided email so make sure when purchasing you give a valid email.After payment process is done check your email spam / junk box as we deliver product instantly

What info will I get with the account?

You will get the following information delivered to your via E-mail :

  1. Username
  2. Password
  3. Family Pin (Generally disabled on most Accounts)

Note: Steam Guard is disabled on all accounts.

How long does the Account Delivery takes?

We deliver product instantly to your provided email so make sure when purchasing you give a valid email. After payment process is done check your email spam / junk box as we deliver product instantly.

What steps are needed to be done after making a successful purchase?

After making a successful purchase you need to secure the CSGO Smurf Account you just bought.

Follow the following steps :

  1. Change Steam Contact E-Mail address.
  2. Change Steam Password.
  3. Enable Steam Guard.
  4. Add a Phone number. (Optional, highly recommended)
  5. You’ve successfully secured your newly bought account.

All the above mentioned steps are explained in detail below.

How do I change Steam Contact E-mail address?

Follow these simple steps to change Steam Contact E-mail Address :

  1. In the Steam client, go to Settings -> Change Contact E-mail Address.
  2. Enter your Steam Account password along with your desired e-mail address and click Next.
  3. You’ll be mailed a Code on the new contact email address.
  4. Enter the code in the Steam Window and click Next. You’ve successfully changed your Contact E-mail Address.
  5. Click on Finish.

How do I change Steam Account Password?

Follow these simple steps to change Steam Account Password :

  1. In the Steam client, select Settings -> Change Password.
  2. Input your old password and desired new password.
  3. You’ll be mailed a Code on your Steam Contact E-mail Address.
  4. Input the code and hit Next.
  5. You’ve successfully changed Steam Account Password.
  6. Click Finish.

How do I enable Steam Guard?

Follow these simple steps to Enable Steam Guard :

  1. Right top corner, click on your Steam Username.
  2. Click on Account Details.
  3. Navigate to Account Security -> Manage Steam Guard.
  4. Select the checkbox to Enable Steam Guard either via E-mail or Mobile Authenticator Application whatever you prefer.
  5. You’ve successfully Enabled Steam Guard on your account.

How do I add a Phone Number?

Follow these simple steps to Enable Steam Guard :

  1. Right top corner, click on your Steam Username.
  2. Click on Account Details.
  3. Navigate to Contact Info -> Add a phone number.
  4. Input your phone number and press Next.
  5. You’ll receive a SMS Text Code on your phone.
  6. Enter it in the specified field and confirm.
  7. You’ve successfully added a Phone Number to your Steam Account.